Incubated By Tata Elxsi, How Big V Telecom Offers Unique Business Telephony Solutions
When entrepreneur Keshor Daga launched Big V Telecom in 2008, the core idea behind the venture was ‘a cloud contact centre for every business and professional’. “I wanted to start a company which provides affordable and mobile-friendly, cloud-based contact centres,” says the founder, who has been in the telecom industry for 21 years. Narrating how the venture – also the first in India to be incubated by Tata Elxsi in 2013 – came about, Keshor says he, along with his team, had been conducting constant research and surveys to keep up with the changing market scenario and to better understand customer needs. Once they realised that companies, especially in the SMB sector, desperately require flexible cloud-based contact centres, they decided to launch BigV Telecom.