Terms and Conditions

These Terms and Conditions govern the use of this Service and the agreement between you and start.me B.V. By accessing or using the Service, you agree to be bound by these Terms.

Definitions

For the purposes of these Terms and Conditions:

Application means the software program provided by the Company, named Start.me
Account means a unique account created for you to access our Service
Company (referred to as "the Company", "We", "Us" or "Our") refers to start.me B.V., Waalsdorperweg 16, 2597 JB, Den Haag, Netherlands
Content refers to text, images, or other information that can be posted, uploaded, or made available by you
Device means any device that can access the Service such as a computer, cellphone, or tablet
Service refers to the Application or the Website or both
Subscription refers to services or access offered on a subscription basis by the Company
Website refers to Start.me, accessible from https://start.me
You means the individual accessing or using the Service, or the company or legal entity on whose behalf such individual is accessing the Service

Acknowledgment

These Terms set out the rights and obligations of all users regarding the use of the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service. You represent that you are over the age of 18. If you use the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. Parts of the Service are available free of charge; these Terms apply to free and paid use alike. Your access is also conditioned on your acceptance of our Privacy Policy.

Subscriptions

Subscription Period

The Service or some parts are available only with a paid Subscription. You will be billed in advance on a recurring basis (monthly or annually), depending on your Subscription plan. At the end of each period, your Subscription will automatically renew under the same conditions unless you cancel it or the Company cancels it.

Subscription Cancellations

You may cancel your Subscription renewal through your Account settings or by contacting us. You will not receive a refund for fees already paid for your current period and will retain access until the end of your current Subscription period.

Billing

You shall provide accurate and complete billing information including full name, address, and valid payment method. Payments are processed by third-party payment providers; the Company does not store your full payment card details. Should automatic billing fail, the Company will issue an invoice indicating you must proceed manually within a certain deadline.

Fee Changes

The Company may modify Subscription fees. Any fee change will become effective at the end of your current Subscription period, and we will notify you at least 30 days before the new fee takes effect. Your continued use after the fee change comes into effect constitutes your agreement to pay the modified fee.

Refunds

Except when required by law, paid Subscription fees are non-refundable. Certain refund requests may be considered on a case-by-case basis at the sole discretion of the Company. If you are a consumer in the European Union, you have a statutory right to withdraw from your purchase within 14 days; by starting to use the paid Service during this period, you consent to immediate performance and acknowledge that the withdrawal right lapses to the extent the Service has been performed.

Free Trial

The Company may offer a Subscription with a Free Trial for a limited period. You may be required to enter billing information to sign up. If you do enter billing information, you will not be charged until the Free Trial expires. On the last day of the Free Trial, unless you cancelled, you will be automatically charged.

User Accounts

When you create an account, you must provide accurate, complete, and current information. You are responsible for safeguarding your password and for all activities under your account. You agree not to disclose your password to any third party. You must notify us immediately of any breach of security or unauthorized use of your account. You may not use a username that is offensive, violates rights of others, or is otherwise objectionable.

Content

Your Right to Post Content

Our Service allows you to post Content. You are responsible for the Content you post, including its legality, reliability, and appropriateness. By posting Content, you grant us a limited license to host, store, display, reproduce, and distribute that Content, solely to the extent necessary to operate, provide, secure, and improve the Service. This license ends when you delete the Content or your Account, except where Content has been shared with others who have not deleted it, or where we are required by law to retain it. We do not share Content from private pages with third parties, except as described in our Privacy Policy. You retain all rights to your Content.

Content Restrictions

You may not post or share any Content that is: unlawful or promotes unlawful activity; abusive, harassing, hateful, discriminatory, or defamatory; spam or unauthorized advertising; containing viruses, malware, or harmful code; infringing on proprietary rights; impersonating any person or entity; violating privacy of third parties; or containing false information. These restrictions apply to all Content, including links and bookmarks, on both private and public pages.

Prohibited Uses of Public and Shared Pages

You may not use public or shared pages to promote, advertise, link to, or direct traffic to: pirated content, torrents of copyrighted material, or tools that circumvent copyright protection; gambling or betting services; scams, phishing, or fraudulent schemes; counterfeit goods; illegal drugs or weapons; or any other illegal content, products, or services. Public and shared pages may also not be used primarily for search engine manipulation, doorway pages, mass-generated or automatically generated content, affiliate spam, or other practices intended to artificially manipulate traffic or search rankings. Illegal content is never allowed anywhere on the Service, including on private pages.

Automated Access and Scraping

You may not access the Service through automated means that impose an unreasonable load on our infrastructure, scrape the Service or its Content, bypass technical restrictions, or interfere with the normal operation of the Service, unless expressly authorized by us in writing.

Enforcement

We may use automated systems and human review to detect abuse and enforce these Terms. We may remove or unpublish any Content or page that violates these Terms at any time, without prior notice. Accounts used to publish, share, or promote such Content may be suspended or closed immediately, without notice and without refund.

Content Backups and Export

You can export your Content at any time using the export tools in the Service. Although regular backups are performed, the Company does not guarantee there will be no loss or corruption of data. We recommend that you maintain your own copy of important Content in a location independent of the Service.

Copyright Policy

Copyright Complaints

We respect intellectual property rights. If you believe copyrighted work has been copied in a way that constitutes infringement through the Service, submit your complaint (including DMCA notices where applicable) to our copyright agent via email at dmca@start.me with a detailed description of the alleged infringement.

DMCA Notice Procedure

You may submit a DMCA notification providing: an electronic or physical signature of the authorized person; a description of the copyrighted work; the URL where the infringing material is located; your contact information; a statement of good faith belief; and a statement under penalty of perjury that the information is accurate.

AI Features

The Service includes optional AI-powered features, such as suggestions for organizing bookmarks and improving titles. AI-generated output is provided for convenience only. We do not guarantee its accuracy, completeness, or suitability for any particular purpose. You remain responsible for reviewing and verifying any AI-generated output before relying on it or adding it to your pages.

Data Protection and Privacy

We process personal data in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy, which describes what data we collect, how we use it, and where it is stored. Although we implement reasonable technical and organizational security measures, no online service can be completely secure. For business customers, a data processing agreement covering the processing of personal data on your behalf is available upon request.

Intellectual Property

The Service and its original content (excluding Content provided by you or other users), features and functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks may not be used without the prior written consent of the Company.

Feedback

If you send us suggestions, ideas, or other feedback about the Service, we may use it without restriction or compensation. We will never be obliged to implement feedback, and you agree that feedback does not create any confidentiality obligation for us.

Links to Other Websites

Our Service may contain links to third-party websites or services not owned or controlled by the Company. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites. We strongly advise you to read the terms and privacy policies of any third-party sites you visit.

Support

We provide support through our help center and by email. We aim to respond promptly to all support requests, with priority given to paid Subscriptions. We do not guarantee specific response or resolution times unless separately agreed in writing.

Changes to the Service

We are continuously improving the Service and may add, change, or remove features from time to time. If a change materially reduces the core functionality of a paid Subscription, we will notify you in advance where reasonably possible. We may temporarily suspend access to the Service for maintenance, upgrades, security reasons, or technical issues.

Termination

We may suspend or terminate your Account immediately and without prior notice if you seriously or repeatedly breach these Terms, including the Content Restrictions and Prohibited Uses sections. For other breaches, we will normally notify you and give you a reasonable opportunity to resolve the issue before terminating. We may also remove Accounts after an extended period of inactivity; where reasonably possible, we will provide advance notice before permanent deletion. Upon termination, your right to use the Service will cease immediately. Unless your Account was terminated for a serious breach, you may export your Content for up to 30 days after termination where technically feasible, after which it may be permanently deleted. You may terminate your Account at any time by deleting it in your Account settings.

Limitation of Liability

The entire liability of the Company under any provision of these Terms shall be limited to the amounts actually paid by you through the Service in the twelve (12) months preceding the event giving rise to the claim, or EUR 100 if you have not purchased anything. The Company shall not be liable for any special, incidental, indirect, or consequential damages whatsoever, including damages for loss of profits, loss of data, business interruption, or personal injury, even if advised of the possibility of such damages. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for intent or gross negligence.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided "AS IS" and "AS AVAILABLE" without warranty of any kind. The Company disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company provides no warranty that the Service will meet your requirements, be uninterrupted, or error-free.

Indemnification

You agree to indemnify and hold harmless the Company and its officers, directors, and employees from any claims, damages, and expenses (including reasonable legal fees) arising from your Content, your use of the Service in violation of these Terms, or your infringement of any rights of a third party.

Force Majeure

The Company shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, internet or utility failures, or failures of third-party hosting or service providers.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law provisions. If you have any concern or dispute about the Service, you agree to first try to resolve it informally by contacting the Company. Any dispute that cannot be resolved informally shall be submitted exclusively to the competent court in The Hague, the Netherlands, unless mandatory consumer protection law entitles you to bring the dispute before another court.

For European Union (EU) Users

If you are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. If you believe Content on the Service is illegal, you may report it to us at abuse@start.me; we will review notices and act in accordance with applicable law, including the Digital Services Act.

Severability and Waiver

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish its objectives to the greatest extent possible, and the remaining provisions will continue in full force and effect. The failure of either party to exercise a right or to require performance of an obligation under these Terms shall not constitute a waiver of that right or obligation.

Entire Agreement and Assignment

These Terms, together with the Privacy Policy and any other legal notices published by the Company on the Service, constitute the entire agreement between you and the Company concerning the Service. If your organization has entered into a separate written agreement with the Company, that agreement prevails over these Terms to the extent of any conflict. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. The Company may assign these Terms in connection with a merger, acquisition, or sale of assets, provided your rights under these Terms are not reduced.

Language

These Terms are provided in multiple languages for your convenience. In case of any conflict or inconsistency between the English version and a translation, the English version prevails.

Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to new terms taking effect. By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms.

Contact Us

If you have questions about these Terms and Conditions, you can contact us by email at: terms@start.me